Last updated: September 2026
Hotel owners who registered before September 2026 (new registrations are closed) gave us their email address, which we keep for their account. When guests use the service, we do not collect any personal data from them — the QR page loads in their browser and any orders are sent directly via WhatsApp to the hotel's configured number.
Your email is used solely for authentication (login and password recovery) and essential service communications.
Hotel profile data, service configurations, and hotel info are stored on our servers. This data is necessary to render the guest-facing service page. We use standard security practices to protect this data.
Guests who scan QR codes interact with a web page served from our servers. We do not track, identify, or store any guest information. Orders are transmitted directly to the hotel via WhatsApp — we have no access to order content after it leaves our page.
We use session cookies for hotel owner authentication. The guest-facing pages use sessionStorage (browser-only, not sent to our servers) for cart state. No third-party tracking cookies are used.
You can delete your account and all associated data at any time by contacting us at hello@roomservice.page.
We may update this policy from time to time. Changes will be posted on this page with an updated date.
Questions? Email us at hello@roomservice.page.